The modern hotel comprises a total of 393 spacious rooms (of which 65 are singles, two are suites, and two are disability-friendly rooms), spread across two buildings. The air-conditioned complex features a fire safety system, a lobby area with a reception desk manned around the clock, a bar, a restaurants, conference rooms, and secure parking. Also available is a tobacconist, a taxi service, a car hire service, and a 24-hour medical emergency service. Guests may also take advantage of the hotel's business centre with photocopier, fax, printer, and PC, and there is a public Internet connection for all. Moreover, there is room and laundry service, a dry-cleaning service, child supervision, and the hotel is partially disability-friendly.

This hotel is located in Monterrey city centre, only about 30 minutes from Mariano Escobedo International Airport and some 2 km from the Cintermex exhibition centre. Shopping amenities and connections to the tram system can be found in the immediate vicinity, and an art museum is also located just around the corner.