The hotel is a wonderful example of craftsmanship and the use of typical Moroccan materials. Guests are welcomed in a lobby with 24-hour reception and check-out services, currency exchange facilities and a cloakroom. Hot water is provided by solar power, and the hotel features gardens with native vegetation, and a patio with a fountain. The hotel is air-conditioned throughout and has an area with free WLAN Internet access for customers. Further facilities available to guests at the 20-room hotel include a TV lounge, a breakfast/dining room, room service, a car park.

The charming hotel is located in southern Morocco, in the city of Ouarzazate, known as the gateway to the desert, and in Berber it means 'without noise'. It is close to the mountains of the Atlas and the Draa River valley, and is the ideal starting point for excursions into the Draa, Dades and Souss valleys, and to Zagora, Erfoud and Tineghir. Guests will find shops, restaurants, bars, nightlife, links to the public transport network, a bus station, the kasbah and the Museum of Cinema in the city centre, approximately 3 km from the family-friendly hotel. Guests can also easily travel to other cities, such as Marrakech, Ait Ben Haddou (35 km) or Agadir, from the hotel, and Ouarzazate Airport is around 4 km away.