The hotel is a serene, relaxing haven seamlessly blended with natural beauty and rich cultural heritage. Guests can explore Napa's beautifully restored architectural gems, attend outstanding performances in the renowned Napa Valley Opera House, frequent fine art exhibitions, drop in on jam sessions, and sample world-famous cuisine. They may also indulge in award-winning cuisine at La Toque or savour a nightcap at the newly designed wine bar: Bank Café and Bar. A laundry service is also provided for a fee.

The hotel is nestled on the banks of the Napa River, in the heart of North America's premier wine-growing region.