A spacious seating area welcomes guests as they enter the lobby with the 24-hour reception on the right. Guests can sit in the lobby and relax while watching television or pick up a newspaper or a magazine to read. The air-conditioned hotel offers a wide range of services, such as car rental, a train and plane ticket booking service, an on-call doctor, same-day laundry service and room service as well as email, fax, photocopying and other secretarial services for a nominal fee. Guests may also take advantage of the conference facilities. Going from one floor to another, guests will notice interesting verandas with railings, terracotta pots, plants and pictures. The rooms are peppered around the verandas, making for an innovative property design.

The hotel is located in the heart of the Karol Bagh neighbourhood, New Delhi, near to the Gaffer and Ajmal Khan markets. The hotel is within walking distance of New Delhi Railway Station, 5 km from Old Delhi railway station, 10 km from Nizamuddin Railway Station, 12 km from the domestic airport, 16 km from the international airport and 1.5 km from Connaught Place.