The hotel is located next to Mr. John's Steak House and features a courtyard with an outdoor heated swimming pool on the landing to 'The Ashley House', an antebellum home that is owned by the resort. Guests can sunbathe on the rooftop and enjoy a spectacular view of the city. There is an exercise room at the property as well as coin laundry facilities. Renovated in 2010, the air-conditioned establishment welcomes guests in a lobby with 24-hour reception and check-out service. Further facilities on offer to guests include a hotel safe, lift access, a newspaper stand, a restaurant, WLAN Internet access and a car park. The resort has a total of 264 guest rooms on offer.

The resort is located right on Saint Charles Street and across the street from a trolley stop that takes guests to the famous French Quarter and much more. There really is no need for a vehicle as there is easy access to the trolley from all parts of the city. It is within walking distance to many dining areas - from a quick sandwich shop to fine dining. The Amtrak station is around 3 km away and the Greyhound station roughly 2 km. Louis Armstrong New Orleans International Airport is situated at a distance of approximately 24 km.

Mr. John's Steak House is located on the same property as the hotel and is open for dinner only.