The air-conditioned hotel provides warm Irish hospitality in an elegant atmosphere. The 155 rooms and suites are the perfect location for a business trip, a weekend getaway or a family vacation to the heart of New York City. Facilities include a lobby with a 24-hour reception, a hotel safe, currency exchange facilities, lift access and a bar, pub and restaurant. Guests may also make use of the conference facilities, WLAN Internet access (fees apply), room service and a laundry service (fees apply).

The city hotel's prime location next to one of the world's largest and most famous train stations puts guests within easy reach of any part of Manhattan. Within walking distance of the hotel are the Theatre District and Times Square, the United Nations, Central Park, must-see attractions such as the Rockefeller Center and the Empire State Building, and of course, the world-class luxury shopping of Fifth Avenue. Long Beach and New Jersey are approximately an hour away using public transport.

A popular destination for both locals and hotel guests alike, the busy Wheeltapper Pub, is located off the hotel's lobby, and is inspired by the classic railroads of Ireland. Continental breakfast and set menu or à la carte lunch and dinner are served here daily, as well as on the covered and heated outdoor patio, which provides a unique year-round venue.