The hotel offers fine services and facilities. It is an ideal choice for both business and leisure travellers alike. In addition to a hotel lobby with 24-hour reception and check-out services, facilities available to guests at this air-conditioned establishment include a bar, restaurant, conference facilities and WLAN Internet access. Room and laundry services are provided, and guests arriving by car can leave their vehicles in the nearby car park.

The hotel is situated in one of Auckland's finest locations, right on the waterfront. The location affords quick and easy access to Auckland's bustling Viaduct Basin, as well as immediate access to Auckland's central business district, shopping venues, bars, restaurants and the Vector Arena. Auckland International Airport is some 22 km away.