The hotel comprises a total of 166 rooms spread over 8 floors. Guests may make use of the foyer with 24-hour reception desk, safe, cloakroom and a currency exchange facility. Guests are offered a café, a pub and an air-conditioned à la carte restaurant. Furthermore, there is a conference room and a public Internet terminal to be used within the hotel. Cars may be parked in the hotel car park. Room and laundry services as well as medical assistance round off the facilities on offer.

This modern hotel is situated 11 km from the city of Newcastle thus providing an ideal location from which to travel into the city and enjoy the many sights, shops, restaurants and bars. The hotel is also conveniently located for Newcastle Airport, the Tyne Tunnel and the North Sea ferry port.