Renovated in 2000, this hotel comprises a total of 151 rooms spread over 2 floors. A reception and hotel safes are available. There is also a bar and a restaurant on offer. A conference room, a beauty salon and a public Internet terminal also feature within the hotel. Room and laundry services round off the facilities on offer. Conference rooms can accommodate from 20 to 400 delegates. There are also dedicated syndicate rooms.

The modern hotel is situated to the north of Newcastle and its lively city centre. Conveniently situated for Newcastle airport, the hotel also offers convenient access to the Tyne Tunnel and the North Sea ferry port.

The restaurant offers excellent dining complemented by a friendly atmosphere, which can seat up to 110 people. Regional menu or A la Carte is available in the evening. Breakfast has a large selection full English breakfast or enjoy a Continental Breakfast.