The hotel comprises a total of 258 rooms and suites spread over 10 floors. Whether for business or pleasure, guests will find all of the amenities and services needed for an enjoyable trip. The air-conditioned establishment welcomes guests in a lobby with 24-hour reception and check-out service. In the hotel lobby, there is the Courtyard Café, famous for its great hot and cold breakfast buffet. Some of the on-site amenities include complimentary high speed and wireless Internet access, guest laundry, a hotel safe, currency exchange facilities, a cloakroom, lift access, a children's playground and much more. Guests may dine in the restaurant or sip their favourite drink in the bar. Business guests are sure to appreciate the conference facilities. Internet access, room service and a car park provide additional convenience. The lobby is medium-sized and very bright. There are four different seating areas, decorated with sage/rose colored sofas and chairs. The lobby has a fireplace and a library, and the floor is carpeted.

The hotel is located in Niagara Falls, in the heart of the tourist district and just one block from the world famous Niagara Falls. Guests are at very short distance from the Fallsview Casino, Casino Niagara and Clifton Hill - the street of fun in Niagara Falls. Toronto Pearson International Airport is situated at a distance of approximately 125 km.

Within the hotel lobby level, guests will find the Courtyard Café, famous for its great breakfast buffet and made-to-order omelette station. Also within the hotel is the very popular Keg Steakhouse and Bar. Lunch and dinner are served à la carte and from set menus at the hotel.