32 storeys high, this air-conditioned city hotel is just two blocks from the Fallsview Casino and 200 yards from Niagara Falls and Maid of the Mist attractions. Extensive renovations in 2007 to the guest rooms, lobby area, lifts and restaurants have given the hotel a brand new look. The hotel comprises a total of 402 guest rooms. Other facilities include a range of award-winning restaurants, a cosy lounge, 24-hour reception and check out, a hotel safe, a currency exchange facility, a cloakroom, a café and a bar. In addition to this guests may make use of the hotel's Internet connection. On-site parking facilities are provided for those arriving by car. The lobby features modern decor and spacious seating areas for guests to relax and mingle. Guest Services are always available at the front desk to assist with check-in an check-out, currency exchange, and any additional information that might be required. The lobby also has a Concierge and Bell Desk available on limited hours. Three gift shops off the main lobby, as well as the bistro and lounge.

The hotel is located at Niagara Falls, just a few minutes from the Horseshoe Fall and the Maid of the Midst and two blocks away from the Fallsview Casino.

Breakfast is served in the form of a continental buffet. Lunch and dinner may be selected from a buffet, chosen from a set menu or ordered à la carte.