The hotel offers first-class service, sun all year round, and a beach with surf options, all in a peaceful atmosphere. On offer are a total of 129 rooms, of which 32 are studios. The lobby features a reception desk with a hotel safe, a currency exchange facility, a cloakroom, lift access, and an Internet connection with W-LAN access. A range of services, including porter service, car hire, or restaurant reservations, are also offered here. Further facilities in the hotel include three restaurants, a dining room, a newspaper stand, a gift shop, and a bar. The hotel provides 24-hour security. Room and laundry services are also available. Younger guests may also like to let off steam in the kids' club or the playground, and parking is available for those arriving by car.

This luxury resort is located beside fabulous Flamingo Beach, the most exciting new tourist centre in the Bay of Banderas. Guests can walk in either direction for kilometres along one of the longest beaches in North America. The new motorway means that it is only around 15 minutes from Puerto Vallarta international airport to the hotel. In addition, there is a shopping centre situated approximately 10 minutes away.

Guests may serve themselves at the breakfast buffet. At lunchtime and in the evenings, guests may select dishes from an à la carte menu.