This city hotel comprises a total of 328 rooms including 59 suites spread over 18 floors. Facilities include a foyer with a 24-hour reception desk, a safe, and a lift, as well as a cosy bar and an inviting à la carte restaurant. Within the hotel there is also a modern business centre. Room and laundry services are available. Guests may make use of the hotel's parking facilities. This hotel participates "Green Partnerhip Program". The modern lobby is large and features a skylight, comfortable seating areas and business centre.

This hotel has a central location in downtown Ottawa, only a short walk from the government district. The abundance of shopping and entertainment venues in Sparks Street are a few metres from the hotel, and the Lac Lemay Casino can be reached in some 10 minutes by public transport. The Parkway beach is about 20 minutes from the hotel by the car. Dowes Lake is 10 minutes and the Camp Fortune ski area is about a hour drive. The capital's airport is about 10 km from Downtown.

Guests may select their breakfast from a buffet. Lunch and dinner may be taken à la carte or as a set menu. In addition, the hotel caters for guests with special dietary requirements.