This 12-storey hotel was renovated in 2005 and comprises a total of 153 rooms, of which 23 are suites. Within the fully air-conditioned hotel there is a lobby with a 24-hour reception (and check out), safes, a currency exchange facility, 2 lifts, and a selection of shops. The hotel also features a café, a bar, a nightclub, and an air-conditioned restaurant with highchairs for children. Guests may also take advantage of the 6 conference rooms, the WLAN access point, and the public Internet connection. Laundry services round off the facilities on offer. Those arriving by car may use the car park or garage and bicycle storage is also available. The lobby is small in size and is complete with a comfortable sitting area.

The hotel is the ideal downtown location, situated 2 blocks from Sparks Street Pedestrian Mall and Rideau Shopping Centre, and 1 block from the Rideau Canal and National Arts Centre. Casual and fine dining is available in the city's restaurant district. The Rideau Canal is some 200 m and the Rideau Centre approximately 250 m. The parliament is about 5 minutes on foot from the hotel, the Byward Market some 7 minutes, and the National Gallery around 10 minutes. The Canadian Museum of Civilisation is 2 km away and Ottawa train station is approximately 5 km from the hotel. The nearest place to go cross-country skiing is in Gatineau Park, some 10 km from the hotel and the nearest ski area in Camp Fortune is around 20 km.

Breakfast is served every morning. Lunch and dinner can be taken à la carte.