This hotel, built in colonial Mexican style, comprises 58 rooms and includes a lobby area with a reception desk manned around the clock, a hotel safe, a currency exchange facility, a games room, a travel agency, conference facilities and shops. The México Lindo restaurant is decorated with natural stone and serves guests local dishes, the El Balconcito bar offers specially prepared drinks in a laid back atmosphere. Furthermore, there is public Internet access available, room and laundry services, a medical station, a playground and a garage and parking for those arriving by car.

This hotel is located about 5 minutes from the Maya ruins at Palenque and around 3 km from the city's airport. Villahermosa airport is approximately 180 km away. The city centre and shopping facilities may be found in the area surrounding the hotel.

Breakfast is offered to guests every morning. At lunch and dinner guests may be serve themselves at the buffet, or choose the à la carte or set menu options. Furthermore, it is possible to book a Bed & Breakfast stay.