The hotel is located in the southern part of Pamporovo, 800 m from Snezhanka Peak and only 400 m from the ski area. The centre of the resort is 4 km away, as is the bus station. Plovdiv Airport is situated at a distance of approximately 90 km and Sofia Airport is some 250 km away. Built in 2009, this 3-star hotel offers a combination of a typical alpine-style atmosphere and modern facilities. The hotel part includes apartments and studios. The hotel is suitable for leisure travel, business meetings and team building. Guests are welcomed to the establishment in a lobby with 24-hour reception and check-out service. There are a total of 58 guest rooms available. At guests' disposal are a main restaurant, lobby bar, café, boutique relax area, conference room and meeting facilities, kids' club and a playground. The hotel also provides a hotel safe, lift access, a games room, a TV lounge, room service and a laundry service. Those arriving by car may leave their vehicle in the garage or car park. The rooms are very spacious and with lovely views of the centuries-old forest surrounding the hotel. The studios and apartments are equipped with a flat screen TV with satellite/cable channels, a telephone, wireless Internet access, a kitchenette and an en suite bathroom with a shower and a hairdryer. The furniture is elegant and classic in style. Further standard room amenities include a double bed, minibar, central heating and a balcony or terrace.

Bed and breakfast and half board stays are available. Meals are served in the main restaurant. The menu offers a rich variety including traditional Bulgarian dishes, barbecue and chef's specialities. The restaurant organises special theme evenings including Rodposka night, wine night, night fishing, beer and cocktail festivals. The lobby bar menu has a large selection of cocktails. The unique fireplace warms and creates intimate comfort and a relaxing ambience.