The hotel is famous for its friendly staff, personalised service and clean, comfortable accommodation, as well as its affordable prices. It also offers a number of excellent food and beverage outlets. The property is fully air-conditioned and comprises a total of 41 guest rooms. Further facilities include a lobby, conference facilities and a laundry service.

The hotel is located in the heart of Perth's central business district, on the corner of Murray and William Streets. There are several major shopping centres, as well as boutiques, art galleries, theatres and cinemas in the immediate vicinity. Perth Airport is approximately 25 km from the hotel.

The bar and restaurant provide quality food, an extensive range of local and international draught beers, a selection of wines and live entertainment. Major sporting events are broadcast live on the bar's large TV screens.