This air-conditioned hotel comprises a main building and 2 annexes with 2 storeys. It has a total of 326 rooms and 79 bungalows. The lobby houses an open-air, 24-hour reception desk, a hotel safe and a currency exchange counter. Dining options within the hotel include a café, a coffee shop and an air-conditioned à la carte restaurant, with highchairs for children. Further facilities include a newspaper stand, a small supermarket, various shops and a hairdressing salon. For younger guests, there is a kids' club, playroom and playground. In addition, there is a TV room and public Internet access. Business guests are offered various rooms for conferences, conventions and meetings. A tailoring service, a library and a babysitting service round off the services on offer. Guests may also take advantage of the in-house laundry service. Those arriving by car may park in the hotel car park.

The hotel complex is set over 13 hectares in the unusual, natural setting of Patong beach, which is around 350 m away. The colourful abundance of plants and trees on the site makes many visitors feel they have found paradise. The renowned entertainment district of Patong is only a 10-minute walk away. Phuket is some 20 minutes away by car and Phuket airport can be reached in 45 minutes using public transport.