The family friendly beach establishment comprises a total of 460 rooms in Portuguese style and offers guests a blend of luxury and hospitality. This spa and conference hotel is fully equipped for symposia, seminars or meetings and the banquet and conference room is perfect for up to 1000 delegates. Facilities on offer to guests include air conditioning, a lobby area with a 24-hour reception, a hotel safe, a lift, a café, a hairdresser, a bar and 2 restaurants. Furthermore, guests may take advantage of the Internet access and the room and laundry services and there is parking (for an additional fee) for those arriving by car.

This hotel is located at the start of Patong Beach, just across the road from the sandy beach and around 3 km from Phuket town centre. A 5-minute drive away in the Bangla area guests will find restaurants, bars, pubs and clubs. There is a bus station in Patong to take guests to Phuket and there are shopping facilities in Jungceylon. Karon Beach and Kata Beach are 2 km away and it is 3 km to Phi Phi, Promthep Cape and Khao Lak. Phuket Airport is around 30 km away.

Bualuang restaurant is the main restaurant for breakfast, lunch and dinner. Pakarang restaurant serves breakfast and private meals for groups.