The hotel, which was built in 2010, offers good service, warmth and attentive staff, thus creating a cosy and welcoming atmosphere for guests. The hotel has a total of 108 rooms and a range of facilities including WLAN Internet access. Other facilities at this air-conditioned establishment include a lobby, 24-hour reception and check-out service, hotel safe, currency exchange facilities, a cloakroom, lift access and a restaurant. A laundry service and car park are also offered.

The hotel enjoys a privileged location halfway between Cancun and Tulum. Located in Playa del Carmen, just around 100 m from the town centre, guests can find bars, restaurants, handicraft shops, and more within a few minutes' walk. The beach is just some 250 m away. Cancun is around 68 km away, Xcaret is some 6 km away, Xel-Ha is around 54 km away and Tulum roughly 63 km away. Cancún International Airport is around 60 km from the hotel.