Built in 2009, the air-conditioned hotel offers its customers a lobby with 24-hour reception and check-out service, a restaurant, a bar, a café, WLAN Internet access and free parking. It also has a hotel safe, lift access, a TV lounge, a courtyard and a shop with handcrafted Canarian gifts. Business guests are sure to appreciate the conference facilities. In addition, a laundry service is provided. The hotel has 20 double rooms which are furnished with all the comforts.

The hotel is located in the town of Santiago del Teide in the northwest part of the island of Tenerife and more than 900 m above sea level. It enjoys a tranquil location and is surrounded by the best scenery on the island. The surroundings are ideal for walking or horse riding and to enjoy the abundance of native flora and the volcanic area full of surprises. Furthermore, the cliffs and beaches of Los Gigantes are only 13 km away. Tenerife Airport South is situated at a distance of approximately 60 km and Tenerife North is roughly 70 km away.