The fully air-conditioned hotel comprises a total of 434 rooms spread over 7 floors. Guests may make use of the spacious foyer with a 24-hour reception desk, lifts, an Internet area (for an additional fee), a sitting area and outside a charming pool and garden area. In addition, there is a TV and games room, a hairdresser's salon, several shops, a café, a cosy bar and an air-conditioned à la carte restaurant with a separate non-smoking area. An in-house laundry service is also available. Guests are invited to make use of the car parking facilities as well as the kids' club and the children's play area.

This appealing hotel is situated in the tourist area of Playa del Ingles. A beautiful sand beach is only 1 km from the complex. Countless shopping and entertainment venues are to be found in the vicinity, for example, the entertainment centres of Kasbah and Metro. A stop for public transport is situated only 50 m from the hotel.