This Hotel de Charme was renovated in 2003, is air-conditioned and offers 68 comfortable rooms, spread over 2 buildings. The hotel's facilities include an entrance hall with 24-hour reception, a hotel safe, and currency exchange and cloakroom services. For guests' pleasure and refreshment there is a restaurant, a cafe and a lovely bar with a view of the golf course. Guests may also make use of the Internet access. The hotel offers a laundry service and medical care, cycle hire, a complimentary parking space and garage.

The hotel is in the small town of Santo de Serra between the park and the golf club of the same name. Restaurants, bars and shopping opportunities are all well within walking distance, located only about 1 km away. The nearest public transport links are practically on the doorstep, approximately 100 m away. It's around 7 km to the beach and the nearest disco and Funchal airport are around 9 km away.

Guests may have table service at breakfast or select their breakfast from a buffet. The restaurant offers set menus for both lunch and dinner and has a vast array of dishes on its à la carte menu Between meals guests can always stop by at the hotel snack bar.