The hotel is located on Ruiz Cortines Avenue, across from the Gran Patio shopping centre, and near the El Tajín archaeological site. This is the most important site of the Totonaca culture, and has been declared a World Cultural Heritage Site by UNESCO. The hotel is around 3 km from the centre and about 2 km from the bus station. Guests will find shops approximately 10 minutes away on foot. A beach can be found around 28 km away. This air-conditioned, family-friendly hotel comprises a total of 100 rooms. The hotel offers guests the convenience of a full-service hotel, including outstanding facilities. Guests are welcomed in the lobby, which offers a 24-hour reception and a 24-hour check-out service, as well as a hotel safe, currency exchange facilities, cloakroom and lift access to the upper floors. Children will be entertained at the kids' club. Guests can enjoy a drink at the café and bar, and dine in the restaurant. Conference facilities and a business centre are available to business travellers. With 5 meeting rooms (3 of which are separable), guests are offered the guarantee of successful events and functions, with ample space, and quality meeting and banquet services. Guests can enjoy the convenience of Internet access. They can also take advantage of the room and laundry services. Those arriving by car may leave their vehicles in the hotel car park or garage.