Renovated in 2009, this prestigious hotel offers rustic appointments and is the ideal place for guests to relax on their visit to the beautiful city of Puerto Varas, Lake Llanquihue and all the attractions of the region and its lush natural landscape. They also have the chance to enjoy its exceptional cuisine and rich cultural heritage. This charming, family-friendly city hotel comprises a total of 130 fully appointed rooms especially equipped to offer guests quality and comfort and there are also 5 rustic cabins available, fully equipped for up to 5 persons. The property is ideal for business travellers and holidaymakers alike. Facilities on offer to guests at this air-conditioned establishment include a lobby area with a 24-hour reception and check-out service, a hotel safe, a cloakroom and lift access. The younger guests can let off steam in the games room and children's playground and refreshment is available at the café, bar and restaurant. Guests have conference facilities and WLAN Internet access at their disposal and can also take advantage of the room and laundry services. Parking is available for those arriving by car.

This hotel overlooks Lake Llanquihue and is located at the top of the bay with views of the city and volcanos. It lies just a couple of metres from the nearest links to the public transport network, 50 m from the sea and a 10-minute walk from the centre of Puerto Varas, where guests will find restaurants, bars, nightspots, shops and the tourist centre. It is 100 m from the Saltos del Petrohue and the Museo Nueva Braunau and Frutillar are both a 30-minute drive away, while the nearest church is 40 minutes by car.

Guests may select their breakfast from a buffet, while lunch is available as a set menu and dinner can be taken à la carte.