The first-class hotel comprises a total of 346 rooms spread over 4 floors. Guests may make use of the foyer with 24-hour reception desk and 2 lifts. Additionally, a bar, a café a hairdressing salon and a small supermarket count among the hotel facilities. 5 air-conditioned restaurants (1 buffet and 4 à la carte restaurants) with special non-smoking areas are offered to guests. Guests arriving by car may use car parking and garage facilities. In addition, there is a pharmacy, nightclub and Internet access (at an additional charge). A kids' club and playground are available for younger guests. Laundry and room services round up the offerings.

This exclusive luxury hotel is located directly on the Playa Arena Gorda beach and is surrounded by palm trees as well as charming subtropical garden complex. The nearest resort of Higüey is some 60 km away. The transfer time to the airport is approximately 45 minutes.

Guests may select their breakfast as well as lunch and evening meal from a buffet. In addition, guests are able to dine in the Tropical, Mexcian, Oriental and Gourmet restaurant as well as in the Steakhouse. It is also possible to take evening meals à la carte.