There are a total of 652 rooms. Reception open 24 hours a day, with a cloakroom and a currency exchange and safe available to guests. Dining in the hotel has 7 restaurants. It is possible to relax after a stressful day in one of the 7 bars, while sipping a drink or a snack. It also has at its disposal many shops, a nightclub and a hairdresser. Additional facilities will have Internet access, laundry service, medical room and parking.

This holiday complex is situated on the fine, white sands of the Playa Bavaro, in the eastern part of the Dominican Republic. A link to the public transport network can be found around 1.5 km away, while it is about 4 km to the little beach village of El Cortecito, which is worth visiting for a shopping trip. The nearest larger town is Higuey, which is about 50 km away. Transfer time to Punta Cana airport, which offers good connections to the international transport network, is around 30 minutes.