The hotel embodies the rich Cretan tradition of warm hospitality. Guests enjoy a unique combination of high quality services in a friendly, comfortable, modern and luxurious environment. The hotel offers a total of 38 rooms and facilities including a modern lounge area, a lobby with 24-hour reception desk and check-out service, a hotel safe and lift access to the rooms. There is a TV lounge, a café, bar and a breakfast room. The hotel offers conference facilities and a bicycle storage facility. Wireless Internet access is offered, and guests may also make use of the free Internet corner. Room service is also available.

Within walking distance of Herakleion's Lions square, this quirky hotel is well situated for exploring the ancient sites of the city. This unique location enables guests to discover Herakleion city. The city centre is around 200 m away, the Historical Museum is roughly 500 m away, and the Archaeological Museum is some 1000 m away. Knossos Palace is around 4.5 km from the hotel. The nearest beach, at Karteros, is roughly 6 km away, or a 15-minute ride with public transport. The hotel is easily accessible, 700 m from the port of Herakleion and 4 km away from Nikos Kazantzakis International Airport.

The hotel serves a rich and tasteful breakfast in buffet style in the breakfast room.