This airport hotel offers multilingual friendly and professional staff, dry cleaning/laundry services, and room service during limited hours. Business services, conference facilities and a currency exchange are also provided, while on-site parking is complimentary. The 9th floor is a select business level with upgraded hotel amenities. With 160 guest rooms in total, the air-conditioned establishment also offers a lobby with 24-hour reception and check-out services, a hotel safe, lift access and a restaurant.

This family-friendly city hotel is centrally located in Richmond, BC, 10 minutes from the city's shopping centres and tourist attractions. Bridgeport Station Northbound is a 4-minute drive from the business hotel, Downtown Vancouver is 15 minutes away by car and the Grouse Mountain ski area is around 30 minutes' drive from the hotel. Other nearby places of interest include VanDusen Botanical Garden (11 minutes' drive), Science World (18 minutes), The Eye of the Wind (33 minutes), Vancouver Convention Centre (20 minutes) and Aquarium of the Americas (22 minutes). The airport hotel is just 5 minutes from the Vancouver International Airport (YVR).

The hotel features a restaurant.