Business- related amenities at this property include a business center and secretarial services. Meeting facilities include conference rooms, a ballroom, exhibit space, and banquet facilities. This Richmond property provides a complimentary airport shuttle. This property also also offers complimentary newspapers in the lobby, dry cleaning/ laundry services, and self parking.

The hotel is located in the heat of Richmond, B.C.'s business and entertainment centre. It is about 7 km to Vancouver International Airport - approx. 10 min by taxi, and 15 min taxi ride to downtown Vancouver.

The hotel has a Steakhouse and Lounge, Tivolis Restaurant provides a bistro ambiance and fresh west coast cuisine. The property provides room service during limited hours. The restaurant on site is serving breakfast, lunch and dinner.