The hotel comprises a total of 305 rooms spread over seven floors as well as a currency exchange desk, a lift, a porter service, a travel agency and car rental. Furthermore, it offers 5 restaurants serving various different types of cuisine, 4 bars, souvenir shops, a kids' club for children from 3 to 12 years, a babysitter service, laundry and room service as well as a medical station.
This luxury hotel is situated 20 min north of the Maya ruins at Tulum. Playa del Carmen is located within 30 minutes. The international airport at Cancun is just 60 minutes away.
There are 5 restaurants serving different kinds of food.