The luxury hotel comprises a total of 402 rooms, of which 43 are suites. Amongst the hotel's facilities count a lobby with a safe, a currency exchange facility, and a lift. Also on offer at this establishment is a restaurant and a conference room. Guests may also make use of the coffee and bar lounge, or visit the two shopping centres within the hotel, each featuring a number of shops. On offer are designer clothing, jewellery, leather goods, and souvenirs. The laundry service rounds off the hotel's facilities, and parking is on hand for those guests arriving by car.

This hotel enjoys a marvellous location with views over the Aegean Sea and Ixia Beach, near ancient Ialyssos. It offers tranquillity and comprehensive service for both holidaymakers and business travellers. The hotel covers over 325,000 m² of beautifully landscaped paradise, and includes a private beach. Guests will reach the city centre of Rhodes in about 4 km and the airport in approximately 9 km.

There is an exciting and varied range of dining experiences available within the hotel's indoor restaurants or by the outdoor swimming pool. Room service is available 24 hours a day with a large selection of local and International dishes. The Castellania restaurant serves a fabulously fresh breakfast, full of local produce, whilst for dinner a glorious buffet is always on offer. The Pergola restaurant, ideally situated beside the pool, offers an à la carte lunch, pool snacks and dinner. The local specialities include something for all guests and tastes. The lounge bar on the 6th floor serves award-winning cocktails and drinks and offers live entertainment nightly. The Marco Polo restaurant offers the most exclusive à la carte dining experience on Rhodes. East meets West in an innovative offering of Mediterranean cuisine spiced up with pungent Asian flavours. It is possible to book a half-board stay.