This family-friendly business hotel comprises of 70 rooms. Facilities at the hotel include a business centre, 4 conference rooms accommodating up to 160 delegates, an internet café, and a restaurant, bar, breakfast room and cocktail lounge. In addition, the hotel offers guests a reception lobby with a 24-hour check-out service, a hotel safe, lift access and parking spaces for up to 60 vehicles. For an additional fee, guests can take advantage of the hotel's room and laundry services. A small functional lobby.

This hotel is next to Te Puia and the world famous Pohutu Geyser and directly opposite the Rotorua International Golf Course. There are many attractions in the near vicinity, for example Lake Rotorua is a 5-minute drive away and Redwood Forest is 8 minutes away by car. Wai O Tapu and the Buried Village are both 12 minutes away by car while the Polynesian Baths are just a 5-minute drive from the hotel.

Continental and full cooked breakfasts are available from 6 am to 10 am, served either in the restaurant or by room service. A 24-hour room service menthe hotel's Geyser View Restaurant.