This is a full resort with many facilities. The hotel provides facilities including a reception lobby and a 24-hour check-out service, a children's playground, a restaurant, a bar, 5 conference rooms, a wedding centre and parking for up to 50 vehicles. For an additional fee guests can use the hotel's Internet access and room and laundry services. The resort has 41 rooms including one and two bedroom apartments and studio suites.

This hotel is located on Fenton Street in the heart of Rotorua, a short distance from Te Puia, Pohutu Geyser and the Rotorua international golf course and the city centre. There are a number of amenities, attractions and entertainment opportunities in the vicinity. For example Rotorua Lake is just a 5-minute drive away, whilst the Buried Village and Tamaki village can be reached in 10 minutes by car. Wai O Tapu is a 12-minute drive away and the Polynesian Baths can be reached in 5 minutes.

Breakfast is available from 7 am to 10 am with continental and cooked breakfast options. 24-hour room service is available. Dinner is available in our Scotch Poacher Restaurant from 6 pm to 10 pm with an à la carte menu. The hotel also provides a facility for BBQs.