The hotel was opened in 1983. Over the years, it has gained popularity as an economical city hotel at the heart of the most expensive city in the world. It has 1,296 rooms, and features lift access, conference facilities and a laundry service. For dining and drinks, guests may enjoy the hotel's own café, bar and 5 restaurants. The lobby for the main building is located on the 3rd floor up the escalator from the entrance. It is small with a stylish design and has a few seating areas. Its check-in and check-out procedure is unique. On arrival, guests fill out a registration card on unmanned counters before they go to the manned reception desk. On departure, guests can save time by checking-out through automatic settlement machines in the lobby. For guests staying in the Annex, check-in and check-out can be done only at the reception where is located on the second floor of the Annex. From the hotels main entrance, follow the sign of "Annex" (in English), going through the main building.

Conveniently located near the Shinjuku Train Station (8 minutes' walking distance) and close to restaurants and activities in the Shinjuku area, the hotel guarantees a pleasant stay in Tokyo. It is close to major attractions in Tokyo, such as Tokyo Tower, the Shinjuku Gyoen park, the Tokyo Disney Resort and Meiji Shrine.

There are five restaurants, one bar and a café at the hotel, serving a sophisticated variety of cuisine and drinks.