Renovated in 2009, this 43-room hotel has a cosy atmosphere. Guests can enjoy complimentary Internet access 24 hours a day via a computer connected to the Internet and a wifi area. Furthermore, the hotel provides advice and equipment hire (clothing, skis etc.) and offers the following services: parking, ski facilities, chemist, 24-hour free emergency medical coverage and a laundry service. The hotel also features a lobby with 24-hour reception and check-out service, a hotel safe and currency exchange facilities. There is a cloakroom, lift access and a newspaper stand in the hotel. Guests can relax in the hotel's TV lounge, café, bar and breakfast room. Room service is offered, and there is a car park and garage for guests with cars.

The hotel is located in the city centre of Bariloche, 2 blocks from the civic centre and the commercial area of the city and 3 blocks from Lake Nahuel Huapi. Bariloche's bus terminal is 10 minutes away. The hotel has a strategic location with easy access to Avenida Bustillo and Avenida de los Pioneros, the main roads to and from the Cerro Catedral ski resort (approximately 25 km away). The village of Villa La Angostura can be reached in about an hour and a half by car, and Teniente Luis Candelaria International Airport is only 20 minutes away (around 25 km).

A breakfast buffet is served each morning.