Renovated in 2005, this hotel comprises a total of 313 rooms spread over 5 floors. Guests are received in the lobby with a 24-hour reception, a safe, a currency exchange facility, a cloakroom, and lift access. Further facilities at this city hotel include the popular and historical ""Knuckle's"" sports bar, a conference room, and a grill. Room and laundry services are on offer, as are launderette facilities (charges apply in all cases). Parking is also available for those arriving by car (charges apply). The expansive marble-floored lobby is lined with Italianate statuary and potted palms, descending to the conference center lounge on the lower level, where guests will find a large fountain and a fireplace beckoning them to relax.

This low-rise hotel with a relaxed ambience is located in the heart of Fisherman's Wharf. The waterfront and the Alcatraz ferry are both only two blocks away, while the well-known Pier 39 is five blocks from the hotel. Guests will reach Chinatown in about 1.6 km, and it is approximately 3.2 km to Union Square.

A full-service restaurant featuring classic American favorite dishes and is open for breakfast, lunch and dinner.