This 14-storey hotel comprises a total of 389 rooms of which 5 are suites. Guests are received in the lobby with 24-hour reception, hotel safe, counter, lifts, and a gift shop/ kiosk. Guests may take advantage of the hotel bar and restaurant, or make use of the public Internet connection. Room and laundry services are additionally available, while those arriving by car may make use of the car park or garage facilities (fees apply). The medium sized lobby is decorated in a warm traditional manner with rich colors, dark woods, and overstuffed chairs providing an elegant yet comfortable ambiance, marble floors, and a front desk where clients check in.

This charming hotel offers guests great value-for-money and is located in the administrative and government district of San Francisco near the Performing Arts Centre and the Civic Centre. It is just half-a-block from the bus and subway stations. There are a wide range of shops as well as countless restaurants, bars, and shops all to be found in the immediate vicinity of the hotel.

Jubilee Restaurant for casual atmosphere and hearty food is open for both breakfast and dinner. The Conversations Lounge features a large screen TV and nightly happy hour drink specials. Room service is available from 6 to 11am and 6 to 10:30pm.