The hotel offers guests an exceptional level of service, including complimentary high speed Internet access. Opened in 2001, this air-conditioned city hotel comprises a total of 252 rooms spread over 4 floors. There is a lobby with a 24-hour reception, a hotel safe, a currency exchange facility, a conference room, and a lift. Guests can make local telephone calls, and use the business centre where there are computers connected to the Internet and printers. A laundry service is on offer (charges apply), and a car park is available for those arriving by car (charges apply). Modern style 4 story building.

This hotel enjoys a fantastic location within a few minutes walk of all the famous attractions of Fisherman's Wharf, such as Pier 39, Ghiradelli Square, Alcatraz and Bay Cruise Ferries.