The hotel comprises a total of 229 rooms spread over 4 floors and including 5 suites. The spacious lobby area offers guests a 24-hour reception area, a lift, a safe and a currency exchange counter. Further facilities include various function rooms for conferences and meetings, a souvenir shop, a bar and an air-conditioned à la carte restaurant. Guests may also make use of the medical services, room and laundry services as well as Internet access. Those arriving by car may take advantage of the garage facilities.

The hotel is quietly situated at the bottom of a valley roughly 7 km from the capital city of San José. The next public transport stop offering regular connections to the centre is 25 m away and San José International Airport can be reached by car is just a few minutes (5 km away).

Guests are able to select their breakfast from a buffet.