The air-conditioned hotel comprises a total of 239 rooms on 9 floors. It has a lobby with a 24-hour reception desk, a lift, safes, a newspaper stand and a coffee cart. Within the hotel there is also a restaurant, a lobby bar, and the award-winning 'Miro's' Mediterranean café. Room and laundry services (charges apply), as well as parking (charges apply), are also on offer.

This hotel is conveniently located in beautiful downtown San Jose, in the middle of the South Bay area, about 900 m from the restaurants in San Pedro Square. San Jose airport is roughly 5 km away.