The hotel offers fine amenities, a business centre and transportation between the airport and hotel. For business travellers it has three conference rooms that can accommodate up to 200 people for most banquets, events and business functions. Guests also have dry cleaning services, valet parking and guest laundry at their disposal. A tour desk, personalised concierge services and a VIP floor are all provided for added guest convenience. With a total of 37 guest rooms, the hotel also features 24-hour reception and check-out services, currency exchange facilities, lift access, a café, a bar, a restaurant, WLAN Internet access and room service.

The hotel is located in the most exclusive area of the city, only 30 minutes from the beaches of Puerto Cortés.