From the moment guests step inside this hotel onto the cool, Italian marble floor, escaping the traffic and entering a much more soothing and interesting world, they will receive a warm welcome from the friendly staff. The guest service agents are available 24 hours a day. For business travellers the hotel offers conference facilities with over 900 square metres of flexible meeting and banquet space, as well as 5 executive meeting suites. The hotel offers valet parking (daily fees apply). The air-conditioned establishment offers a lobby with 24-hour reception and check-out service, a hotel safe, lift access, TV lounge, kids' club, Internet access, room service, laundry service and bicycle hire. Guests arriving by car may leave their vehicles in the hotel car park.

The hotel is located in the heart of Santa Monica and is within walking distance of Third Street Promenade, a unique outdoor centre offering an eclectic choice of over 200 restaurants, nightclubs, movie theatres and chic retail outlets. Also within walking distance are kilometres of sandy white beaches like Venice Beach, Malibu Beach and the world-famous Santa Monica Pier. The unbeatable location offers easy access to the Santa Monica Freeway and Southern California's most popular destinations like Rodeo Drive, the Getty Museum, Downtown Los Angeles, Westwood, Melrose Place, Century City, UCLA, Hollywood and Universal Studios. Los Angeles International Airport (LAX) is just 30 minutes away.