The hotel comprises 4 floors with a total of 141 double rooms and 4 suites. Amongst the facilities count a foyer with a 24-hour reception desk, a bar, an air-conditioned restaurant and a public Internet terminal. Those arriving by car may make use of the hotel car park and garage facilities and room and laundry services round off the offerings.

This luxury hotel is located in the leisure centre of Santo Domingo just a few minutes from the city centre and links to the public transport network. Lying within a short distance of the hotel is an extensive selection of bars, restaurants, shops and lively night-time venues.

La Cayena snack shop offers guests breakfast, lunch and evening meals. The lobby bar as well as the international Trapiche restaurant also offer breakfast and evening meals.