The air-conditioned hotel was renovated in 2008 and occupies a total area of 30,000 m². It has 248 elegant lake or sea view guest rooms, graceful Chinese and western restaurants and a beautiful roof garden. It also offers a lobby with 24-hour reception/check-out service, hotel safe, currency exchange facilities, cloakroom, lift access, hairdressing salon, bar, restaurant, conference facilities, WLAN Internet access and a car park. Room service and laundry service are available for a fee and a bicycle hire service is also available.

The hotel is located 20 minutes (40 km) away from the city centre and 30 minutes (40 km) from the airport.

At Osmanthus Chinese Restaurant, located on the second floor, the hotel's expert chefs prepare the best Cantonese, Hangzhou and Sichuan cuisine. There are also four private VIP dining rooms. The hotel offers a buffet breakfast, while lunch and dinner are served à la carte or in buffet form.