At this family-friendly city hotel, guests are welcomed into the lobby by a 24-hour reception, where they may also make use of the hotel safe. Additional communal spaces in the air-conditioned establishment include the games room, bar, restaurant and conference facilities. The hotel has 193 rooms in total, for which room service is provided. There is a children's playground for younger guests. Internet access is available throughout, and guests arriving by car are welcome to make use of the hotel parking.

The hotel is located about 10 km from the Expo North centre, and approximately 18 km from Sao Paulo. The closest airports are the São Paulo/Guarulhos-Governor André Franco Montoro International Airport which is approximately 7 km away, and Congonhas Airport, which is approximately 33 km away.

Breakfast is served daily in buffet form, while lunch is served both as a buffet and à la carte.