This 130-room nine-storey modern hotel building was renovated in 2009. Guests are welcomed into a lobby with 24-hour reception and check-out service at this air-conditioned establishment. Facilities at the hotel include a hotel safe, currency exchange facilities, a TV lounge, Moorish café, bar and nightclub. Furthermore, guests can enjoy the hotel's two restaurants, the Eddiwan, an à la carte restaurant offering international food, and the all-day dining restaurant Aquarium. The hotel also has a shopping centre offering a score of 50 shops and a congress centre with independent access including a 800-seat multipurpose room for conferences and banquets, and 2 commission rooms seating up to 60 people each. Internet access as well as room and laundry services are available and incur additional fees. There is indoor parking for those guests arriving by car.

This business hotel is located in the heart of the port town of Sfax, the second largest Tunisian city and the economic capital of southern and central Tunisia. There are restaurants, bars, pubs, shops and public transport connections all approximately 100 m from the hotel. The complex is around 10 km from Sfax Airport.