The decoration of the hotel is very elegant, and there are 108 guest rooms in total in various categories. The functional business hotel offers a very comfortable environment, so it is an ideal choice for business trips and shopping and leisure activities. Facilities available to guests in the air-conditioned city hotel include a lobby with 24-hour reception and check-out services, a hotel safe, cloakroom, lift access and a café, bar and breakfast/dining room. Guests may also make use of the conference facilities, WLAN Internet access, room and laundry services, and a car park.

The city hotel is located beside the famous business centre of Shanghai's Nanjing Road pedestrian shopping street. It is also adjacent to the famous People's Square, municipal government buildings, the Grand Theatre and the Bund.

The restaurant features luxurious decoration and offers guests the chance to sample many delicious dishes of different styles. A breakfast buffet is served each morning, and set menu and à la carte options are available for lunch and dinner.