This ultra-modern city property is one of the city's tallest landmarks and comprises a total of 770 rooms including 37 suites and 78 junior suites. It is ideal for business travellers and holidaymakers alike and facilities on offer to guests at this air-conditioned establishment include a lobby area with a 24-hour reception and 24-hour check-in/check out service, a hotel safe, a currency exchange facility, a cloakroom and lift access. The hotel offers a hairdressing salon and multiple dining venues including a café, a bar, a pub and a restaurant, while business travellers will appreciate the conference facilities, business centre and WLAN Internet access.

This hotel is centrally located in the heart of Shanghai, in the immediate vicinity of the pedestrian area. Standing between the historic Nanjing Road East and the green space of People's Square, the hotel overlooks the Shanghai Museum and the Grand Theatre and is situated above the People's Square metro station. Shanghai's iconic Bund is a leisurely 20-minute walk to the east, and it is 2 hours' drive to Hangzhou.

Dedication to offering delicious cuisine, creative cocktails and the finest of wines is an integral part of the heritage and tradition of this hotel.