The business hotel has 321 guest rooms. Guests are welcomed in the lobby, with facilities including a hotel safe, currency exchange, cloakroom and lift access to the upper floors. There is a bar, disco and 4 restaurants on the premises. The spacious, multi-functional banquet hall is designed with originality, and the fact that it has been built without supporting columns leaves room for up to 650 guests at one time. With another 8 elegant conference rooms of different styles and sizes, the hotel can hold a total of about 2000 people for conferences, providing an ideal place to hold all kinds of training workshops and annual incentive meetings, and sufficient to meet the diverse needs of banqueting and commercial activities. Furthermore, WLAN Internet access is available and guests can take advantage of the room and laundry services on offer. Those guests who are arriving by car may park their vehicle in the hotel's car park.

The hotel is a 20-minute drive from Xujiahui, an 18-minute drive from Hongqiao Airport and a 45-minute drive from Pudong International Airport.

Honglou Western restaurant serves a continental breakfast buffet, all-day meals and all different types of cookies, snacks and pastries.